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DASPA › Important Information for Clients

Important Information for Clients

Disclosures we are required — and happy — to make as a registered tax agent.

DRAFT — FOR LEGAL REVIEW. This wording is a working draft prepared for review by the entity's legal adviser and has not yet been approved for publication.

Australian Registration Office Pty Ltd (ABN 58 645 964 156), trading as DASPA, is a registered tax agent — Tax Agent Number 26076969. This page sets out the information we are required to give clients and prospective clients under the Tax Agent Services Act 2009 and Tax Agent Services (Code of Professional Conduct) requirements. Last updated: 8 July 2026.

Our registration — check it yourself

The Tax Practitioners Board (TPB) maintains a public register of every registered tax agent in Australia. You can verify our registration, its conditions and its currency at any time: view Tax Agent 26076969 on the TPB register. Only registered tax agents may lawfully charge a fee to prepare or lodge Departing Australia Superannuation Payment applications and deal with the ATO on your behalf.

The TPB register and disclosure obligations

The TPB register shows whether a practitioner's registration is current, suspended or terminated, and records certain sanctions. We are required to advise you that you can search the register at tpb.gov.au/public-register, and to notify you of certain matters (such as a change in our registration status or specified disciplinary events) if they occur. As at the date above, there are no such matters to disclose.

Your rights as our client

Your obligations

Fees

Our fee is a flat $149 + GST where applicable ($163.90 including GST) for the complete DASP engagement, disclosed before you pay. See pricing. We do not charge percentages of your superannuation, success fees or per-fund extras.

How to complain

  1. Tell us. Message us on WhatsApp or reply to any of our emails. Complaints go to the responsible agent, and we aim to acknowledge within 2 business days and resolve within 14.
  2. Tell the TPB. If you are not satisfied with our response, you may complain to the Tax Practitioners Board at tpb.gov.au/complaints. The TPB can investigate conduct of registered practitioners under the Tax Agent Services Act.

Other matters we must point out